Introduction

Odoo 18 POS (Point of Sale) system comes equipped with powerful features that allow businesses to manage sales, inventory, and customer data seamlessly. One key feature that helps improve customer satisfaction and increase sales is the ability to apply discounts. In this guide, we will explore how to manage line discounts and global discounts in Odoo 18 POS, ensuring a smooth and efficient point-of-sale experience for your business. Whether you are an Odoo consultant or an Odoo development company, understanding how to leverage these discounting features can greatly enhance your Odoo solution’s capabilities.

Understanding Line Discounts and Global Discounts in Odoo 18 POS

Before we dive into the "how-to," it's important to understand the distinction between line discounts and global discounts in Odoo POS.

1. Line Discounts:

   • A line discount is applied to individual products within an order. This discount affects the price of each item individually, allowing for customized pricing per product.

   • For example, you might apply a 10% discount to a specific product like a laptop but leave the rest of the items unchanged.

2. Global Discounts:

   • A global discount, on the other hand, is applied to the entire order. This means that the discount will be applied across all products in the cart, regardless of the individual pricing.

   • A global discount could be a 5% discount on the total sale, applied to all products within the POS transaction.

Managing Line Discounts in Odoo 18 POS

To manage line discounts effectively in Odoo 18 POS, follow these steps:

1. Step 1: Enable Line Discount Feature

   • Navigate to the Odoo backend and go to Point of Sale > Settings.

   • In the settings menu, ensure that the option "Allow Line Discounts" is enabled. This will allow you to apply discounts to individual products during POS transactions.

2. Step 2: Applying Line Discounts

   • In the POS interface, add products to the cart.

   • Select the product to which you wish to apply a discount.

   • Click on the discount icon or simply enter the discount percentage manually.

   • The line discount will be reflected in the cart, and the price of the product will be updated accordingly.

3. Step 3: Customizing Line Discounts

   • If your business needs specific rules for line discounts (e.g., discounts based on quantity or loyalty programs), you can customize these features using Odoo custom development services.

   • Working with an Odoo development company or Odoo consultancy can help tailor these discounting rules to match your business requirements.

Managing Global Discounts in Odoo 18 POS

Global discounts are a great way to apply discounts across the entire cart. Here's how to manage global discounts in Odoo POS:

1. Step 1: Enable Global Discounts

   • In the backend, go to Point of Sale > Settings.

   • Under the Discounts section, enable "Allow Global Discounts". This will allow you to apply a discount to the entire order.

2. Step 2: Applying a Global Discount

   • Once you’ve added all the items to the POS cart, you can apply a global discount.

   • Simply click on the "Discount" button in the POS interface, and a pop-up will appear allowing you to enter a discount percentage.

   • Enter the percentage (e.g., 10%) and click Apply.

   • The global discount will automatically reduce the total amount of the sale.

3. Step 3: Customizing Global Discounts

   • If your global discounts need to have more complex logic (such as only applying after a certain threshold), this can be handled by an Odoo consultant or an Odoo development service.

   • Custom rules for global discounts can be implemented using Odoo custom development to suit the specific needs of your business.

Key Benefits of Line and Global Discounts in Odoo POS

1. Increased Flexibility:

   • Both line and global discounts offer flexibility to apply different discount strategies based on customer preferences, marketing campaigns, or promotional offers.

2. Enhanced Customer Satisfaction:

   • Offering discounts through POS helps enhance customer satisfaction, increasing loyalty and repeat business. Whether you're offering a line discount for a single item or a global discount on the entire purchase, customers will appreciate the savings.

3. Improved Sales and Marketing:

   • With Odoo’s ability to track and manage discounts, businesses can analyze the impact of discounts on sales performance, helping refine marketing and sales strategies over time.

Conclusion

Managing discounts is a crucial part of running a successful retail business. With Odoo 18 POS, both line discounts and global discounts can be seamlessly applied, giving you the flexibility to offer personalized pricing to your customers. Whether you are working with an Odoo consulting company to integrate these features or implementing them yourself using Odoo development services, the platform provides the necessary tools to create a robust and user-friendly POS system.

By utilizing these discounting capabilities in Odoo 18, businesses can ensure an efficient and profitable operation, leading to better customer relationships and improved sales outcomes.